Articles by: JobStat

Customer Service Traffic Manager, Call Center

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October 30, 2016

Jobs

Customer Service Traffic Manager, Call Center Job Description Customer Service Traffic Manager, Call Center Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Customer Service Traffic Manager, Call Center is $56500 based on statistics in the U.S. as of 2015. The highest […]

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Customer Service Traffic and Scheduling Supervisor, Call Center

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October 30, 2016

Jobs

Customer Service Traffic and Scheduling Supervisor, Call Center Job Description Customer Service Supervisors Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing […]

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Customer Service Traffic and Scheduling Manager, Call Center

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October 30, 2016

Jobs

Customer Service Traffic and Scheduling Manager, Call Center Job Description Customer Service Traffic and Scheduling Managers, Call Center Manages day to day activities related to traffic and scheduling within the call center/cutomer services operation. Develops and establishes standards and operational procedures for the department. Work with other peers within the […]

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Customer Service Traffic and Scheduling Assistant, Call Center

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October 30, 2016

Jobs

Customer Service Traffic and Scheduling Assistant, Call Center Job Description Customer Service Traffic and Scheduling Assistants, Call Center Provide assistance to the day-to-day operations of the call center. Assists in the processing and generating of reports with regards to call volume, scheduling, staffing and workload. Assists in administrative support of […]

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Customer Service Traffic and Scheduling Analyst, Call Center

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October 30, 2016

Jobs

Customer Service Traffic and Scheduling Analyst, Call Center Job Description Customer Service Traffic and Scheduling Analysts, Call Center Collates and analyses data relating to volume of inbound calls, scheduling and staffing of the call center/customer support operations. Formulate recommendations for achieving productivity goals according to the findings and present them […]

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Customer Service Technician

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October 30, 2016

Jobs

Customer Service Technician Job Description Computer Support Specialists Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and […]

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Customer Service Team Leader

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October 30, 2016

Jobs

Customer Service Team Leader Job Description Customer Service Team Leader Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Customer Service Team Leader is $35310 based on statistics in the U.S. as of 2015. The highest salary recorded was $53021. The lowest […]

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Customer Service Supervisor

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October 30, 2016

Jobs

Customer Service Supervisor Job Description Customer Service Supervisors Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing policies and procedures to staffs […]

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Customer Service Specialist

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October 30, 2016

Jobs

Customer Service Specialist Job Description Customer Service Assistants Responds to telephone, mail and face-to-face inquires about the company’s products or services following standard scripts and procedures. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems. Customer Service […]

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Customer Service Scheduling Supervisor, Call Center

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October 30, 2016

Jobs

Customer Service Scheduling Supervisor, Call Center Job Description Customer Service Scheduling Supervisors, Call Center Supervises the planning and analyzing of level of support needed within the call center/customer services operations to ensure appropriate level of staffing. Oversees the timely delivery of reports related to staffing issues within the operations. Responsible […]

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