Customer Service Traffic and Scheduling Manager, Call Center

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October 30, 2016

Jobs

Customer Service Traffic and Scheduling Manager, Call Center Job Description

Customer Service Traffic and Scheduling Managers, Call Center Manages day to day activities related to traffic and scheduling within the call center/cutomer services operation. Develops and establishes standards and operational procedures for the department. Work with other peers within the call center/customer service function to ensure meeting productivity goals.

Customer Service Traffic and Scheduling Manager, Call Center Salary Statistics as of 2015

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Average annual salary for a Customer Service Traffic and Scheduling Manager, Call Center is $40501 based on statistics in the U.S. as of 2015. The highest salary recorded was $76007. The lowest salary reported was $25641. These figures will vary on a state to state basis as these are averages across all 50 states.

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Median hourly wage for a Customer Service Traffic and Scheduling Manager, Call Center is $11.7 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $13.23. The lowest hourly rate recorded was $10.17. These figures will vary on a state to state basis as these are averages across all 50 states.

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Bonuses for a Customer Service Traffic and Scheduling Manager, Call Center are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $1500 from people with under 1 year of experience.

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These are the highest paying states for a Customer Service Traffic and Scheduling Manager, Call Center. These numbers are based off the median annual salary as of 2015.
California – n/a
Florida – $34,746 – $81,389
Georgia – n/a
Michigan – $36,500 – $64,500
Nebraska – n/a
Pennsylvania – $30,391 – $68,815
Texas – $41,000 – $67,000

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These are the highest paying cities for a Customer Service Traffic and Scheduling Manager, Call Center. These numbers are based off the median annual salary as of 2015.
Houston, Texas –
Grand Rapids, Michigan –
Chicago, Illinois –

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This chart outlines the average annual salary of a Customer Service Traffic and Scheduling Manager, Call Center from the past 5 years. In 2015 the average annual salary was $40501 while in 2007 it was just $37559.92

Job Outlook

Gender Statistics

Related Jobs

33%

67%

Based on our stats gathered across the U.S. 33% of Customer Service Traffic and Scheduling Manager, Call Centers were males while 67% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Manager
$25,890 – $73,245
Customer Service Representative (CSR)
$19,506 – $41,568
Operations Manager
$34,440 – $98,256

Future Jobs


Customer Service Traffic and Scheduling Manager, Call Center Jobs

 

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