Customer Service Supervisor

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October 30, 2016

Jobs

Customer Service Supervisor Job Description

Customer Service Supervisors Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing policies and procedures to staffs within the department. Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Supervisor Salary Statistics as of 2015

Average annual salary for a Customer Service Supervisor is $38652 based on statistics in the U.S. as of 2015. The highest salary recorded was $59104. The lowest salary reported was $22275. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Supervisor is $14.03 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $19.13. The lowest hourly rate recorded was $8.93. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Supervisor are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $2000 from people with 15+ years of experience. The average bonus recorded was $0 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Supervisor. These numbers are based off the median annual salary as of 2015.
California – $33,961 – $63,770
Florida – $28,472 – $57,872
Georgia – $30,234 – $61,922
Illinois – $27,748 – $64,496
New York – $34,821 – $65,917
Pennsylvania – $29,241 – $63,276
Texas – $30,027 – $57,385

These are the highest paying cities for a Customer Service Supervisor. These numbers are based off the median annual salary as of 2015.
Houston, Texas –
San Diego, California –
Atlanta, Georgia –
Phoenix, Arizona –
Dallas, Texas –
Charlotte, North Carolina –
Denver, Colorado –

This chart outlines the average annual salary of a Customer Service Supervisor from the past 5 years. In 2015 the average annual salary was $38652 while in 2007 it was just $35845.19

Job Outlook

Gender Statistics

Related Jobs

33%

67%

Based on our stats gathered across the U.S. 33% of Customer Service Supervisors were males while 67% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,510 – $41,554
Sales Associate
$15,581 – $56,227
Cashier
$14,176 – $23,286

Future Jobs

Customer Service Manager
$25,864 – $73,192
Retail Store Assistant Manager
$20,081 – $50,305
Retail Store Manager
$24,941 – $64,870


Customer Service Supervisor Jobs

 

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