Customer Service Assistant

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October 30, 2016

Jobs

Customer Service Assistant Job Description

Customer Service Assistants Responds to telephone, mail and face-to-face inquires about the company’s products or services following standard scripts and procedures. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems.

Customer Service Assistant Salary Statistics as of 2015

Average annual salary for a Customer Service Assistant is $28737 based on statistics in the U.S. as of 2015. The highest salary recorded was $40779. The lowest salary reported was $17752. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Assistant is $14.29 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $20.28. The lowest hourly rate recorded was $8.83. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Assistant are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $1500 from people with 15+ years of experience. The average bonus recorded was $1000 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Assistant. These numbers are based off the median annual salary as of 2015.
California – $25,255 – $38,950
Michigan – n/a
Missouri – n/a
New Jersey – n/a
Ohio – n/a
Texas – n/a
Virginia – n/a

These are the highest paying cities for a Customer Service Assistant. These numbers are based off the median annual salary as of 2015.
New York, New York –
St. Louis, Missouri –
San Jose, California –
Bakersfield, California –

This chart outlines the average annual salary of a Customer Service Assistant from the past 5 years. In 2015 the average annual salary was $28737 while in 2007 it was just $26650.18

Job Outlook

Gender Statistics

Related Jobs

13%

87%

Based on our stats gathered across the U.S. 13% of Customer Service Assistants were males while 87% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Cashier
$14,175 – $23,305
Receptionist
$17,444 – $33,885
Sales Associate
$15,581 – $56,274

Future Jobs

Customer Service Representative (CSR)
$19,506 – $41,561
Administrative Assistant
$21,313 – $43,535
Customer Service Manager
$25,885 – $73,257


Customer Service Assistant Jobs

 

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