Senior Customer Service Representative (CSR)
Senior Customer Service Representative (CSR) Job Description Customer Service Representatives (CSR) Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business […]
Customer Relationship Management (CRM) Consultant
Customer Relationship Management (CRM) Consultant Job Description Customer Relationship Management (CRM) Consultant Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Customer Relationship Management (CRM) Consultant is $76018 based on statistics in the U.S. as of 2015. The highest salary recorded was […]
Customer Service Coordinator
Customer Service Coordinator Job Description Customer Service Assistants Responds to telephone, mail and face-to-face inquires about the company’s products or services following standard scripts and procedures. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal PC systems. Customer Service […]
Customer Service Traffic and Scheduling Analyst, Call Center
Customer Service Traffic and Scheduling Analyst, Call Center Job Description Customer Service Traffic and Scheduling Analysts, Call Center Collates and analyses data relating to volume of inbound calls, scheduling and staffing of the call center/customer support operations. Formulate recommendations for achieving productivity goals according to the findings and present them […]
Senior Director, Customer Care
Senior Director, Customer Care Job Description Senior Director, Customer Care Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Senior Director, Customer Care is $143887 based on statistics in the U.S. as of 2015. The highest salary recorded was $204957. The lowest […]