Customer Service Manager, Insurance

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October 30, 2016

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Customer Service Manager, Insurance Job Description

Customer Service Managers Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.

Customer Service Manager, Insurance Salary Statistics as of 2015

Average annual salary for a Customer Service Manager, Insurance is $44200 based on statistics in the U.S. as of 2015. The highest salary recorded was $70047. The lowest salary reported was $25846. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Manager, Insurance is $14.755 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $21.7. The lowest hourly rate recorded was $7.81. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Manager, Insurance are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $2048 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Manager, Insurance. These numbers are based off the median annual salary as of 2015.
California – $32,470 – $105,701
Connecticut – n/a
New York – $28,966 – $53,000
Ohio – n/a
Pennsylvania – $28,409 – $76,000
Texas – $36,300 – $61,000
Virginia – n/a

These are the highest paying cities for a Customer Service Manager, Insurance. These numbers are based off the median annual salary as of 2015.
Toledo, Ohio –
Houston, Texas –
Austin, Texas –
Minneapolis, Minnesota –
Kansas City, Missouri –
Phoenix, Arizona –
Raleigh, North Carolina –

This chart outlines the average annual salary of a Customer Service Manager, Insurance from the past 5 years. In 2015 the average annual salary was $44200 while in 2007 it was just $40990.3

Job Outlook

Gender Statistics

Related Jobs

13%

87%

Based on our stats gathered across the U.S. 13% of Customer Service Manager, Insurances were males while 87% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,492 – $41,538
Insurance Sales Agent
$21,949 – $75,207
Account Manager
$30,854 – $81,374

Future Jobs


Customer Service Manager, Insurance Jobs

 

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