Customer Service Manager, Financial

October 30, 2016

Customer Service Manager, Financial Job Description

Customer Service Managers Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.

Customer Service Manager, Financial Salary Statistics as of 2015

Average annual salary for a Customer Service Manager, Financial is $45263 based on statistics in the U.S. as of 2015. The highest salary recorded was $76484. The lowest salary reported was $27519. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Manager, Financial is $22.51 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $38.03. The lowest hourly rate recorded was $13.68. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Manager, Financial are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $750 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Manager, Financial. These numbers are based off the median annual salary as of 2015.
California – $34,435 – $63,125
Georgia – n/a
Illinois – $34,784 – $69,500
Missouri – n/a
New Jersey – n/a
North Carolina – n/a
Texas – n/a

These are the highest paying cities for a Customer Service Manager, Financial. These numbers are based off the median annual salary as of 2015.
Atlanta, Georgia –
Chicago, Illinois –
San Francisco, California –
Greensboro, North Carolina –

This chart outlines the average annual salary of a Customer Service Manager, Financial from the past 5 years. In 2015 the average annual salary was $45263 while in 2007 it was just $41976.12

Job Outlook

Gender Statistics

Related Jobs

30%

70%

Based on our stats gathered across the U.S. 30% of Customer Service Manager, Financials were males while 70% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Manager
$25,896 – $73,204
Customer Service Representative (CSR)
$19,504 – $41,571
Customer Service Supervisor
$21,774 – $55,743

Future Jobs

Credit / Collections Manager
$31,068 – $78,027