Technical Support Specialist

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October 30, 2016

Jobs

Technical Support Specialist Job Description

Computer Support Specialists Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Technical Support Specialist Salary Statistics as of 2015

Average annual salary for a Technical Support Specialist is $41544 based on statistics in the U.S. as of 2015. The highest salary recorded was $66366. The lowest salary reported was $29285. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Technical Support Specialist is $12.695 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $17.32. The lowest hourly rate recorded was $8.07. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Technical Support Specialist are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $1350 from people with 15+ years of experience. The average bonus recorded was $0.5 from people with under 1 year of experience.

These are the highest paying states for a Technical Support Specialist. These numbers are based off the median annual salary as of 2015.
California – $36,473 – $79,174
Georgia – $32,129 – $75,760
Illinois – $32,985 – $56,728
Massachusetts – $31,706 – $85,601
New York – $34,526 – $68,123
Pennsylvania – $32,026 – $63,430
Texas – $30,493 – $70,420

These are the highest paying cities for a Technical Support Specialist. These numbers are based off the median annual salary as of 2015.
New York, New York –
Chicago, Illinois –
Atlanta, Georgia –
Seattle, Washington –
Houston, Texas –
Boston, Massachusetts –
San Francisco, California –

This chart outlines the average annual salary of a Technical Support Specialist from the past 5 years. In 2015 the average annual salary was $41544 while in 2007 it was just $38527.18

Job Outlook

Gender Statistics

Related Jobs

27%

73%

Based on our stats gathered across the U.S. 27% of Technical Support Specialists were females while 73% were males. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,509 – $41,566
Computer / Network Support Technician
$24,360 – $56,316
Support Technician, Information Technology (IT)
$25,016 – $56,528

Future Jobs

Computer Technical Support Specialist
$26,973 – $62,397
Technical Support Manager
$39,491 – $110,930
Systems Administrator
$35,696 – $77,130


Technical Support Specialist Jobs

 

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