Technical Support Analyst

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October 30, 2016

Jobs

Technical Support Analyst Job Description

Computer Support Specialists Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Technical Support Analyst Salary Statistics as of 2015

Average annual salary for a Technical Support Analyst is $45748 based on statistics in the U.S. as of 2015. The highest salary recorded was $67161. The lowest salary reported was $31868. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Technical Support Analyst is $22.75 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $33.4. The lowest hourly rate recorded was $15.85. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Technical Support Analyst are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $1248 from people with 15+ years of experience. The average bonus recorded was $1000 from people with under 1 year of experience.

These are the highest paying states for a Technical Support Analyst. These numbers are based off the median annual salary as of 2015.
California – $37,068 – $81,703
Illinois – $36,766 – $69,859
New York – $41,971 – $78,056
Ohio – $30,701 – $51,272
Pennsylvania – $38,382 – $71,061
Texas – $37,067 – $71,670
Virginia – $35,844 – $85,148

These are the highest paying cities for a Technical Support Analyst. These numbers are based off the median annual salary as of 2015.
New York, New York –
Atlanta, Georgia –
Dallas, Texas –
Philadelphia, Pennsylvania –
Chicago, Illinois –
Washington, District of Columbia –
Raleigh, North Carolina –

This chart outlines the average annual salary of a Technical Support Analyst from the past 5 years. In 2015 the average annual salary was $45748 while in 2007 it was just $42425.9

Job Outlook

Gender Statistics

Related Jobs

19%

81%

Based on our stats gathered across the U.S. 19% of Technical Support Analysts were females while 81% were males. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Technical Support Specialist
$28,015 – $66,495
Computer Technical Support Specialist
$26,966 – $62,464
Computer / Network Support Technician
$24,358 – $56,310

Future Jobs

Senior Technical Support Analyst
$40,532 – $93,206
Project Manager, Information Technology (IT)
$51,235 – $125,034
Technical Support Manager
$39,532 – $110,874


Technical Support Analyst Jobs

 

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