Help Desk Technician

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October 30, 2016

Jobs

Help Desk Technician Job Description

Computer Support Specialists Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Help Desk Specialists Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

Help Desk Technician Salary Statistics as of 2015

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Average annual salary for a Help Desk Technician is $35449 based on statistics in the U.S. as of 2015. The highest salary recorded was $50768. The lowest salary reported was $24770. These figures will vary on a state to state basis as these are averages across all 50 states.

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Median hourly wage for a Help Desk Technician is $17.63 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $25.25. The lowest hourly rate recorded was $12.32. These figures will vary on a state to state basis as these are averages across all 50 states.

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Bonuses for a Help Desk Technician are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $494.35 from people with 15+ years of experience. The average bonus recorded was $0 from people with under 1 year of experience.

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These are the highest paying states for a Help Desk Technician. These numbers are based of the median annual salary as of 2015.
California – $30,781 – $55,977
Florida – $24,774 – $45,095
Illinois – $28,033 – $49,669
New York – $29,456 – $60,043
Ohio – $28,383 – $47,509
Texas – $28,583 – $50,269
Virginia – $29,514 – $62,335

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These are the highest paying cities for a Help Desk Technician. These numbers are based of the median annual salary as of 2015.
New York, New York –
Chicago, Illinois –
Washington, District of Columbia –
Seattle, Washington –
Houston, Texas –
St. Louis, Missouri –
Arlington, Virginia –

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This chart outlines the average annual salary of a Help Desk Technician from the past 5 years. In 2015 the average annual salary was $35449 while in 2007 it was just $32874.78

Job Outlook

Gender Statistics

Related Jobs

86%

14%

Based on our stats gathered across the U.S. 86% of Help Desk Technicians were males while 14% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,521 – $41,585
Sales Associate
$15,585 – $56,251
Technical Support Specialist
$28,011 – $66,630

Future Jobs

Systems Administrator
$35,682 – $77,107
Network Administrator, IT
$31,280 – $68,763
System Administrator, Computer / Network
$33,475 – $75,337


Help Desk Technician Jobs

 

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