Customer Support Representative

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October 30, 2016

Jobs

Customer Support Representative Job Description

Customer Service Representatives (CSR) Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Customer Support Representative Salary Statistics as of 2015

Average annual salary for a Customer Support Representative is $33787 based on statistics in the U.S. as of 2015. The highest salary recorded was $47644. The lowest salary reported was $23631. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Support Representative is $16.8 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $23.69. The lowest hourly rate recorded was $11.75. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Support Representative are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $1000 from people with under 1 year of experience.

These are the highest paying states for a Customer Support Representative. These numbers are based off the median annual salary as of 2015.
California – $34,905 – $66,159
Florida – $22,301 – $49,316
Massachusetts – $34,521 – $74,497
New York – $30,639 – $74,382
Pennsylvania – $26,425 – $57,928
Texas – $30,201 – $49,228
Washington – $34,865 – $59,500

These are the highest paying cities for a Customer Support Representative. These numbers are based off the median annual salary as of 2015.
San Francisco, California –
New York, New York –
Atlanta, Georgia –
Baltimore, Maryland –
Pittsburgh, Pennsylvania –
Chicago, Illinois –
Seattle, Washington –

This chart outlines the average annual salary of a Customer Support Representative from the past 5 years. In 2015 the average annual salary was $33787 while in 2007 it was just $31333.47

Job Outlook

Gender Statistics

Related Jobs

36%

64%

Based on our stats gathered across the U.S. 36% of Customer Support Representatives were males while 64% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,502 – $41,539
Administrative Assistant
$21,321 – $43,580
Sales Associate
$15,581 – $56,203

Future Jobs

Technical Support Specialist
$28,016 – $66,451
Administrative Assistant
$21,321 – $43,580
Computer Technical Support Specialist
$26,996 – $62,500


Customer Support Representative Jobs

 

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