Call Center Representative
Call Center Representative Job Description Call Center Representatives Responds to telephone inquires about the company’s products or services following standard scripts and procedures. Investigates customers complaints and resolve the problems. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal […]
Operations Analyst, Call Center
Operations Analyst, Call Center Job Description Operations Analyst, Call Center Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Operations Analyst, Call Center is $43289 based on statistics in the U.S. as of 2015. The highest salary recorded was $63138. The lowest […]
Call Center Supervisor
Call Center Supervisor Job Description Call Center Supervisors Supervises the day to day activities within the call center operations. Evaluates and coordinates the workflow and activities of call center representatives to meet the volume management target. Support call center representatives on incoming calls with difficult customers or calls that requires […]
Call Center Team Lead
Call Center Team Lead Job Description Call Center Team Lead Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Call Center Team Lead is $38009 based on statistics in the U.S. as of 2015. The highest salary recorded was $60104. The lowest […]
Customer Service Administration Assistant, Call Center
Customer Service Administration Assistant, Call Center Job Description Customer Service Administration Assistants, Call Center Provides administrative support to the call center/customer service operation. Day-to-day duties include photocopying/faxing, filing, compiling/tabulating data/records, sorting/distributing mail. Customer Service Administration Assistant, Call Center Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History […]
Customer Service Administration Manager, Call Center
Customer Service Administration Manager, Call Center Job Description Customer Service Administration Managers, Call Center Manages, plans, and schedules work of assigned staff in the organization’s call center/customer service operation. May prepare and control the call center/customer service budget. Customer Service Administration Manager, Call Center Salary Statistics as of 2015 Salary […]
Customer Service Scheduling Analyst, Call Center
Customer Service Scheduling Analyst, Call Center Job Description Customer Service Scheduling Analysts, Call Center Collates and analyses scheduling, staffing data. Estimates and projects optimal staffing level base of historical data. Customer Service Scheduling Analyst, Call Center Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual […]
Quality Assurance Analyst, Call Centers
Quality Assurance Analyst, Call Centers Job Description Quality Assurance Analyst, Call Centers Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Quality Assurance Analyst, Call Centers is $37179 based on statistics in the U.S. as of 2015. The highest salary recorded was […]
Customer Service Scheduling Supervisor, Call Center
Customer Service Scheduling Supervisor, Call Center Job Description Customer Service Scheduling Supervisors, Call Center Supervises the planning and analyzing of level of support needed within the call center/customer services operations to ensure appropriate level of staffing. Oversees the timely delivery of reports related to staffing issues within the operations. Responsible […]
Quality Assurance Director, Call Centers
Quality Assurance Director, Call Centers Job Description Quality Assurance Director, Call Centers Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Quality Assurance Director, Call Centers is $79471 based on statistics in the U.S. as of 2015. The highest salary recorded was […]