Customer Service Traffic and Scheduling Analyst, Call Center

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October 30, 2016

Jobs

Customer Service Traffic and Scheduling Analyst, Call Center Job Description

Customer Service Traffic and Scheduling Analysts, Call Center Collates and analyses data relating to volume of inbound calls, scheduling and staffing of the call center/customer support operations. Formulate recommendations for achieving productivity goals according to the findings and present them to management.

Customer Service Traffic and Scheduling Analyst, Call Center Salary Statistics as of 2015

Average annual salary for a Customer Service Traffic and Scheduling Analyst, Call Center is $42647 based on statistics in the U.S. as of 2015. The highest salary recorded was $55191. The lowest salary reported was $30859. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Traffic and Scheduling Analyst, Call Center is $21.21 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $27.44. The lowest hourly rate recorded was $15.35. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Traffic and Scheduling Analyst, Call Center are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $600 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Traffic and Scheduling Analyst, Call Center. These numbers are based off the median annual salary as of 2015.
Florida – n/a
Michigan – n/a
Ohio – n/a
Texas – n/a

These are the highest paying cities for a Customer Service Traffic and Scheduling Analyst, Call Center. These numbers are based off the median annual salary as of 2015.
1-4 years –
5-9 years –
10-19 years –

This chart outlines the average annual salary of a Customer Service Traffic and Scheduling Analyst, Call Center from the past 5 years. In 2015 the average annual salary was $42647 while in 2007 it was just $39550.08

Job Outlook

Gender Statistics

Related Jobs

64%

36%

Based on our stats gathered across the U.S. 64% of Customer Service Traffic and Scheduling Analyst, Call Centers were males while 36% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,513 – $41,585

Future Jobs


Customer Service Traffic and Scheduling Analyst, Call Center Jobs

 

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