Customer Service Traffic and Scheduling Analyst, Call Center
Customer Service Traffic and Scheduling Analyst, Call Center Job Description Customer Service Traffic and Scheduling Analysts, Call Center Collates and analyses data relating to volume of inbound calls, scheduling and staffing of the call center/customer support operations. Formulate recommendations for achieving productivity goals according to the findings and present them […]
Quality Assurance Manager, Call Centers
Quality Assurance Manager, Call Centers Job Description Quality Assurance Manager, Call Centers Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Quality Assurance Manager, Call Centers is $46627 based on statistics in the U.S. as of 2015. The highest salary recorded was […]
Customer Service Traffic and Scheduling Assistant, Call Center
Customer Service Traffic and Scheduling Assistant, Call Center Job Description Customer Service Traffic and Scheduling Assistants, Call Center Provide assistance to the day-to-day operations of the call center. Assists in the processing and generating of reports with regards to call volume, scheduling, staffing and workload. Assists in administrative support of […]
Quality Assurance Supervisor, Call Centers
Quality Assurance Supervisor, Call Centers Job Description Quality Assurance Supervisor, Call Centers Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Quality Assurance Supervisor, Call Centers is $42826 based on statistics in the U.S. as of 2015. The highest salary recorded was […]
Customer Service Traffic and Scheduling Manager, Call Center
Customer Service Traffic and Scheduling Manager, Call Center Job Description Customer Service Traffic and Scheduling Managers, Call Center Manages day to day activities related to traffic and scheduling within the call center/cutomer services operation. Develops and establishes standards and operational procedures for the department. Work with other peers within the […]
Team Supervisor, Call Center
Team Supervisor, Call Center Job Description Computer Support Specialists Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, […]
Customer Service Traffic and Scheduling Supervisor, Call Center
Customer Service Traffic and Scheduling Supervisor, Call Center Job Description Customer Service Supervisors Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing […]
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