Customer Service Training Manager, Call Center

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October 30, 2016

Jobs

Customer Service Training Manager, Call Center Job Description

Customer Service Training Managers, Call Center Manages the training programs of the call center/customer service operations. Develops, establish and implements training programs that targets to increase the efficiency of the operations. Keep abreast of training methods, techniques acquired by competitors to ensure currentness and effectiveness of the courses.

Customer Service Training Manager, Call Center Salary Statistics as of 2015

Average annual salary for a Customer Service Training Manager, Call Center is $45330 based on statistics in the U.S. as of 2015. The highest salary recorded was $76730. The lowest salary reported was $27630. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Training Manager, Call Center is $22.54 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $38.16. The lowest hourly rate recorded was $13.74. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Training Manager, Call Center are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $1750 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Training Manager, Call Center. These numbers are based off the median annual salary as of 2015.
Arizona – $30,472 – $46,220
California – $49,132 – $73,056
Illinois – n/a
Maryland – n/a
Tennessee – $26,638 – $72,414
Texas – $26,577 – $49,665
Wisconsin – n/a

These are the highest paying cities for a Customer Service Training Manager, Call Center. These numbers are based off the median annual salary as of 2015.
Chicago, Illinois –
Baltimore, Maryland –
San Diego, California –
Philadelphia, Pennsylvania –
St. Louis, Missouri –
Memphis, Tennessee –
Phoenix, Arizona –

This chart outlines the average annual salary of a Customer Service Training Manager, Call Center from the past 5 years. In 2015 the average annual salary was $45330 while in 2007 it was just $42038.24

Job Outlook

Gender Statistics

Related Jobs

35%

65%

Based on our stats gathered across the U.S. 35% of Customer Service Training Manager, Call Centers were males while 65% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Manager
$25,878 – $73,236
Customer Service Representative (CSR)
$19,505 – $41,556
Customer Service Supervisor
$21,776 – $55,754

Future Jobs


Customer Service Training Manager, Call Center Jobs

 

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