Help Desk Manager Job Description
Help Desk Managers Plan, direct, and coordinate of the internal information technology help desk. Perform extensive customer communication. Oversee servicing of a range of equipment from workstations to servers to networks. Hire, review, and fire non-management employees. Plan, direct and coordinate daily activities of a department/group/team.
Help Desk Manager Salary Statistics as of 2015
Average annual salary for a Help Desk Manager is $61080 based on statistics in the U.S. as of 2015. The highest salary recorded was $89122. The lowest salary reported was $41285. These figures will vary on a state to state basis as these are averages across all 50 states.
Median hourly wage for a Help Desk Manager is $21.57 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $29.49. The lowest hourly rate recorded was $13.65. These figures will vary on a state to state basis as these are averages across all 50 states.
Bonuses for a Help Desk Manager are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $3500 from people with under 1 year of experience.
These are the highest paying states for a Help Desk Manager. These numbers are based of the median annual salary as of 2015.
California – $35,000 – $89,475
Florida – $32,668 – $78,783
Illinois – $52,711 – $88,769
Maryland – $46,255 – $78,426
New York – $46,978 – $91,751
Texas – $42,896 – $83,597
These are the highest paying cities for a Help Desk Manager. These numbers are based of the median annual salary as of 2015.
Washington, District of Columbia –
Chicago, Illinois –
Dallas, Texas –
Seattle, Washington –
Minneapolis, Minnesota –
New York, New York –
Houston, Texas –
This chart outlines the average annual salary of a Help Desk Manager from the past 5 years. In 2015 the average annual salary was $61080 while in 2007 it was just $56644.52
Job Outlook
Gender Statistics |
Related Jobs |
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80%
20%
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Based on our stats gathered across the U.S. 80% of Help Desk Managers were males while 20% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.
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Past Jobs Help Desk Technician |
Future Jobs Help Desk Manager, IT |
