Guest Services Representative

October 30, 2016

Guest Services Representative Job Description

Hotel, Motel, and Resort Desk Clerks Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Guest Services Representative Salary Statistics as of 2015

Average annual salary for a Guest Services Representative is $20496 based on statistics in the U.S. as of 2015. The highest salary recorded was $29846. The lowest salary reported was $16861. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Guest Services Representative is $10.19 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $14.84. The lowest hourly rate recorded was $8.38. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Guest Services Representative are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $0 from people with under 1 year of experience.

These are the highest paying states for a Guest Services Representative. These numbers are based of the median annual salary as of 2015.
California – n/a
Florida – $23,200 – $37,878
Illinois – n/a

These are the highest paying cities for a Guest Services Representative. These numbers are based of the median annual salary as of 2015.
Miami, Florida –

This chart outlines the average annual salary of a Guest Services Representative from the past 5 years. In 2015 the average annual salary was $20496 while in 2007 it was just $19007.63

Job Outlook

Gender Statistics

Related Jobs

28%

72%

Based on our stats gathered across the U.S. 28% of Guest Services Representatives were males while 72% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,519 – $41,588
Sales Associate
$15,584 – $56,216
Waiter/Waitress
$7,548 – $34,486

Future Jobs

Guest Services Manager, Hotel
$21,913 – $49,850
Assistant General Manager, Hotel
$22,215 – $58,757
General Manager, Hotel
$29,230 – $106,974