Customer Service Trainer, Call Center

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October 30, 2016

Jobs

Customer Service Trainer, Call Center Job Description

Customer Service Trainers, Call Center Develops, implements and modifies training program to ensure effectiveness of programs delivered to call center/customer service personnels. Reports individuals progress and identifies additional training needs. Assist in program development when there is new products and/or services.

Customer Service Trainer, Call Center Salary Statistics as of 2015

Average annual salary for a Customer Service Trainer, Call Center is $37053 based on statistics in the U.S. as of 2015. The highest salary recorded was $51587. The lowest salary reported was $25379. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Trainer, Call Center is $13.285 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $16.69. The lowest hourly rate recorded was $9.88. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Trainer, Call Center are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $3250 from people with 15+ years of experience. The average bonus recorded was $1200 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Trainer, Call Center. These numbers are based off the median annual salary as of 2015.
Arizona – $29,194 – $57,611
California – $36,140 – $52,220
Colorado – $31,726 – $40,088
Florida – $27,404 – $54,128
Illinois – $32,215 – $50,035
Ohio – $29,769 – $56,765
Texas – $24,493 – $50,212

These are the highest paying cities for a Customer Service Trainer, Call Center. These numbers are based off the median annual salary as of 2015.
Chicago, Illinois –
Dallas, Texas –
Phoenix, Arizona –
Columbus, Ohio –
Atlanta, Georgia –
Nashville, Tennessee –
Little Rock, Arkansas –

This chart outlines the average annual salary of a Customer Service Trainer, Call Center from the past 5 years. In 2015 the average annual salary was $37053 while in 2007 it was just $34362.29

Job Outlook

Gender Statistics

Related Jobs

31%

69%

Based on our stats gathered across the U.S. 31% of Customer Service Trainer, Call Centers were males while 69% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Representative (CSR)
$19,499 – $41,536
Customer Service Supervisor
$21,776 – $55,764
Customer Service Specialist
$21,475 – $46,826

Future Jobs

Instructional Designer (Training & Development)
$37,285 – $77,846
Call Center Manager
$32,482 – $81,001
Trainer, Employee / Human Resources (HR)
$26,558 – $67,455


Customer Service Trainer, Call Center Jobs

 

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