Help Desk Specialist

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October 30, 2016

Jobs

Help Desk Specialist Job Description

Help Desk Specialists Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

Help Desk Specialist Salary Statistics as of 2015

Average annual salary for a Help Desk Specialist is $39081 based on statistics in the U.S. as of 2015. The highest salary recorded was $55800. The lowest salary reported was $28165. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Help Desk Specialist is $14.935 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $20.94. The lowest hourly rate recorded was $8.93. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Help Desk Specialist are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $300 from people with 15+ years of experience. The average bonus recorded was $0.5 from people with under 1 year of experience.

These are the highest paying states for a Help Desk Specialist. These numbers are based of the median annual salary as of 2015.
California – $28,590 – $60,711
Illinois – $31,513 – $53,070
Maryland – $35,000 – $75,121
Massachusetts – $35,000 – $79,000
New York – $30,411 – $63,339
Texas – $27,530 – $53,415
Virginia – $35,745 – $66,593

These are the highest paying cities for a Help Desk Specialist. These numbers are based of the median annual salary as of 2015.
New York, New York –
Washington, District of Columbia –
Chicago, Illinois –
Seattle, Washington –
Boston, Massachusetts –
Arlington, Virginia –
St. Louis, Missouri –

This chart outlines the average annual salary of a Help Desk Specialist from the past 5 years. In 2015 the average annual salary was $39081 while in 2007 it was just $36243.02

Job Outlook

Gender Statistics

Related Jobs

79%

21%

Based on our stats gathered across the U.S. 79% of Help Desk Specialists were males while 21% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Help Desk Technician
$24,718 – $50,398
Customer Service Representative (CSR)
$19,519 – $41,583
Computer / Network Support Technician
$24,371 – $56,354

Future Jobs

Network Administrator, IT
$31,285 – $68,806
Systems Administrator
$35,724 – $77,225
Information Technology (IT) Manager
$42,684 – $120,412


Help Desk Specialist Jobs

 

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