Customer Service Traffic and Scheduling Supervisor, Call Center

October 30, 2016

Customer Service Traffic and Scheduling Supervisor, Call Center Job Description

Customer Service Supervisors Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing policies and procedures to staffs within the department. Coordinates with other departments to resolve issues involving the customer services department.

Customer Service Traffic and Scheduling Supervisor, Call Center Salary Statistics as of 2015

Average annual salary for a Customer Service Traffic and Scheduling Supervisor, Call Center is $44175 based on statistics in the U.S. as of 2015. The highest salary recorded was $57681. The lowest salary reported was $26000. These figures will vary on a state to state basis as these are averages across all 50 states.

Median hourly wage for a Customer Service Traffic and Scheduling Supervisor, Call Center is $21.97 based on statistics in the U.S. as of 2015. The highest hourly rate recorded was $28.68. The lowest hourly rate recorded was $12.93. These figures will vary on a state to state basis as these are averages across all 50 states.

Bonuses for a Customer Service Traffic and Scheduling Supervisor, Call Center are based on the years of experience using statistics from the U.S. as of 2015. The average bonus recorded was $0 from people with 15+ years of experience. The average bonus recorded was $400 from people with under 1 year of experience.

These are the highest paying states for a Customer Service Traffic and Scheduling Supervisor, Call Center. These numbers are based off the median annual salary as of 2015.
Colorado – n/a
New York – n/a
Texas – n/a

These are the highest paying cities for a Customer Service Traffic and Scheduling Supervisor, Call Center. These numbers are based off the median annual salary as of 2015.
1-4 years –
5-9 years –
10-19 years –
20 years or more –

This chart outlines the average annual salary of a Customer Service Traffic and Scheduling Supervisor, Call Center from the past 5 years. In 2015 the average annual salary was $44175 while in 2007 it was just $40967.13

Job Outlook

Gender Statistics

Related Jobs

30%

70%

Based on our stats gathered across the U.S. 30% of Customer Service Traffic and Scheduling Supervisor, Call Centers were males while 70% were females. These numbers are based on averages across all states combined. Some individual states may have a much different ratio however.

Past Jobs

Customer Service Supervisor
$21,769 – $55,744
Customer Service Representative (CSR)
$19,506 – $41,560
Customer Service Manager
$25,891 – $73,210

Future Jobs

Customer Service Traffic and Scheduling Supervisor, Call Center Jobs

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