Call Center Manager
Call Center Manager Job Description Call Center Managers Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages […]
Customer Service Traffic and Scheduling Manager, Call Center
Customer Service Traffic and Scheduling Manager, Call Center Job Description Customer Service Traffic and Scheduling Managers, Call Center Manages day to day activities related to traffic and scheduling within the call center/cutomer services operation. Develops and establishes standards and operational procedures for the department. Work with other peers within the […]
Network Operations Center (NOC) Engineer
Network Operations Center (NOC) Engineer Job Description Network Operations Center (NOC) Engineer Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Network Operations Center (NOC) Engineer is $57796 based on statistics in the U.S. as of 2015. The highest salary recorded was […]
Call Center Representative
Call Center Representative Job Description Call Center Representatives Responds to telephone inquires about the company’s products or services following standard scripts and procedures. Investigates customers complaints and resolve the problems. Documents details of telephone conversation and actions taken . Completes transactions, records of complaints and actions taken, comments using internal […]
Customer Service Traffic and Scheduling Supervisor, Call Center
Customer Service Traffic and Scheduling Supervisor, Call Center Job Description Customer Service Supervisors Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing […]
Network Operations Center (NOC) Technician
Network Operations Center (NOC) Technician Job Description Network Operations Center (NOC) Technician Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Network Operations Center (NOC) Technician is $44053 based on statistics in the U.S. as of 2015. The highest salary recorded was […]
Call Center Supervisor
Call Center Supervisor Job Description Call Center Supervisors Supervises the day to day activities within the call center operations. Evaluates and coordinates the workflow and activities of call center representatives to meet the volume management target. Support call center representatives on incoming calls with difficult customers or calls that requires […]
Customer Service Traffic Manager, Call Center
Customer Service Traffic Manager, Call Center Job Description Customer Service Traffic Manager, Call Center Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Customer Service Traffic Manager, Call Center is $56500 based on statistics in the U.S. as of 2015. The highest […]
Data Center Manager
Data Center Manager Job Description Computer and Information Systems Managers Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Database Administrators Coordinate changes to computer databases, test and implement the database applying knowledge of database management systems. May plan, coordinate, […]
Call Center Team Lead
Call Center Team Lead Job Description Call Center Team Lead Salary Statistics as of 2015 Salary Hourly Bonuses States Cities Salary History Average annual salary for a Call Center Team Lead is $38009 based on statistics in the U.S. as of 2015. The highest salary recorded was $60104. The lowest […]
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